F1Wolf is back after a server shutdown

I found this message in my mailbox on Friday morning:

Your web hosting account has been deactivated (reason: site causing performance problems). Although your web site has been disabled, your data may still be available for up to 15 days, after which it will be deleted. If you feel this deactivation is in error, please contact customer support as soon as possible.

Of course I felt that the deactivation was in error. So I contacted the customer service trying to find out what is the problem. That however they never told me. They threw some numbers at me saying once I get over those my account gets suspended. I never got even remotely close to those numbers. But arguments like those do not go well with those arrogant customer service people. All they said was that if I feel there is nothing wrong with my data then perhaps it is time to upgrade my hosting plan. Alternatively I was to hire a webdeveloper to solve the issues for me. What issues however they still did not tell me. Before I had chance to ask any more question they cut me off from the Live Chat too …

The help came via Facebook from Manila :-) . It does not look like there was much wrong with my data other than the fact there seem to be way too many sites hosted on my old shared server. The hosting company does not care. For them the solution to their problems is to suspend their customers’ accounts witout any prior warning … Very strange way of customer care and services. All they achieved is that I moved the site to different host.

Thanks to everybody who offered me help yesterday and sent over those encouraging messages !

7 Comments Post a Comment
  1. AnkitNo Gravatar says:

    Like i said, this is bad :(

    What numbers did they throw at you ?

    Also nice to know you are back on your feet again !

    • F1WolfNo Gravatar says:

      I do not remember exactly but something about a limit of 5 billion of something while I was barely touching a billion of that something, another number was talking about 70,000 of something else while I was nowhere near 10,000. When I told them , they ended the live chat …

  2. BMWF1guyNo Gravatar says:

    Glad you just up and left. To a lot of hosts we are just numbers and what the data really is to us doesn’t matter one bit.
    It didn’t take long for you to move and get running again and that’s the best part.

    I suspect you were at the same host I am at now and if so I hope they just leave me alone.

    • F1WolfNo Gravatar says:

      Looks like I am not the only one running into this kind of trouble. Checked some reviews on the internet. There are reviews saying the host is good as long as your traffic is not. Once you get traffic, they dump you …

      So, if your host has a color in the name, be careful

  3. KotenokNo Gravatar says:

    Well, I lived that error because was reading the last blog post “What Formula 1 lost in 2008″, and when rollback the page… Surprise!!

    So, congratulations to set it back and sending to everybody Marry Christmas and Happy New Year!!

  4. Vol CarsNo Gravatar says:

    We all know how bad and annoying it gets. But, thats wen you come fully charged up and come back with a bang…

  5. [...] numbers went through the roof following the 2008 season grand finale in Brazil. The worst day was December 20 when my previous webhost shut me down killing all the traffic for few days … addthis_url = [...]

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